Sadequa Shaikh

Operation Manager at Mediterranean Shipping Company

Topics: Shared services operations, process migration and transition management, SLA/KPI governance, workforce and capacity planning, business continuity planning, stakeholder management, team leadership and coaching, customer service operations, import/export documentation, freight booking and CRM operations. Industries: Ocean freight and shipping, logistics, shared services/BPO. Companies: Mediterranean Shipping Company (MSC), Maersk

Expert networks: GLG, Guidepoint, Dialectica, Maven Research